FAQ

ChatShell FAQ

This page answers the questions that usually matter before someone installs a ChatGPT export tool: privacy, permissions, licensing, PDF behavior, supported formats, and whether the product fits team workflows as well as personal use.

Install ChatShell Privacy Policy

Questions

Answers that remove the main adoption friction

Does ChatShell upload my conversations?

No. The product is positioned as local-first. Export runs in the browser and conversation content is not sent to developer servers.

Which formats are supported?

ChatShell supports PDF, Markdown, DOCX, and JSON, with batch export oriented toward archive-friendly formats.

How does PDF export generate files now?

ChatShell has moved from the browser print flow to its bundled PDF engine, generating PDF files directly in your browser. Font files may load from approved CDN sources when needed.

What browser permissions are used?

Storage is used for preferences, license state, and local usage information. Export runs on the relevant ChatGPT pages, and license validation uses only the required network requests.

Can I export team workspace conversations?

Yes. ChatShell also targets shared workspace retention and handoff, not just personal conversation export.

What happens if I uninstall and reinstall the extension?

Chrome clears an extension's storage.local when the extension is removed. If browser sync is enabled, the License Key and saved license state may sync back. In the same browser profile, entering the same License Key again also makes ChatShell try to restore the previous activation before consuming a new activation slot.

Can I move my subscription to another computer?

ChatShell is intended to be activated on the current device/browser profile. Browser sync or reinstall recovery may restore a saved activation, but another computer can require a new activation and may hit the activation limit. If that happens, contact support.

If I cancel right after subscribing, do I lose access immediately?

No. Canceling stops renewal only. Your current monthly or yearly paid period remains active until its end date, and access is revoked after that period ends.